How do I know my order has been placed?Updated 3 days ago
Once you have selected Pay Now at our online checkout, your payment will be processed and your order will be placed!
When successful, the checkout page will refresh to show your order number and allow you to print a receipt. You will also receive a confirmation email at the email address you provided during the checkout process, which will include a copy of your order invoice.
Please double-check the shipping information once you receive this confirmation so that we may be certain your recipient receives their thoughtful gift! Should you need to make any changes, please contact our team immediately!
Once your order has been dispatched (left our warehouse), you will receive a new email with a link to your live tracking information! This is the easiest way to check the most up-to-date details regarding the location of your order.
FURTHER INFORMATION
Can I edit, make changes to or cancel my order once it has been placed?
I haven't received a confirmation email?