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Why do I have to include my recipient's phone number?Updated 3 days ago

Our freight partners' first priority is to ensure your order's successful delivery! 

Though we understand your order may be a surprise, it's highly advisable to let your recipient know that something is coming for them to avoid disappointment from an overlooked parcel left in a safe place at the nominated address.

 

Australia Post has an interactive app available for most smartphones. The app is linked to a phone number, email address and/or delivery address to provide the recipient with the most up-to-date information about a delivery. More information can be found on the Australia Post website: Australia Post App.



 

FURTHER INFORMATION

Do you contact the recipient? What notifications do you send?

Do you include the invoice in the delivery?

What is the Australia Post App?

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