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Weekend DeliveryUpdated 3 days ago

 

Delivery & Tracking Information

Cost: (from) $18.95 per hamper

  • Sent via Home Delivery Services (HDS), which offers preferred-date delivery options for select areas.
  • To see if your area is eligible, simply enter the postcode and select the suburb through our Delivery Calculator.
  • Orders must be placed before 7am (Sydney time) at least 48-72 hours prior to the preferred date. The cut-off times vary per location.
  • To check which days are available for delivery, simply add a hamper to your cart and view the checkout page. Enter your postcode for a price and delivery estimate. For more information on selecting a preferred date, please see the articles listed below.
  • Deliveries are made between 7 a.m. and 6 p.m. (excluding public holidays). We are unable to provide a more specific timeframe.
  • We are unable to deliver to Parcel Lockers or PO Boxes with this delivery option. 
  • "Authority to Leave' is granted on all orders shipped with HDS, even if "Signature Required" is selected.
  • When an "Authority to Leave" has been given, a delivery may be left in a safe space on the premises. 
  • Proof of Delivery will be provided as a photo only.
  • Unsuccessful deliveries will be reattempted the next scheduled business day. Only two attempts will be made before the delivery is returned to our warehouse. Redelivery and returns fees apply.
  • Drivers are unable to contact the recipient directly upon delivery.


Tracking Information

  • It is strongly recommended to continuously check the updated information provided by HDS, available via the tracking link provided upon dispatch.




FURTHER INFORMATION

What Is Authority to Leave (ATL)?

Why can I not select a preferred date?

Why are there no shipping options available?

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